Effective Date: 25 July 2025
Website: www.orbitalwaste.co.uk

Orbital Waste Solutions Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

1. Who We Are

Orbital Waste Solutions Ltd
Registered Office: 8 Shibden Heights View, Queensbury, Bradford, BD13 2SX
Email: hello@orbitalwaste.co.uk
Tel: 07935 109512

We act as the data controller for personal data collected via this website.

2. Information We Collect

We may collect the following personal information when you:

• Fill in forms or request a quote

• Contact us via email or phone

• Place an order for our services

• Subscribe to our newsletter or marketing materials

The personal data we may collect includes:

• Name

• Business name

• Email address

• Phone number

• Delivery or collection address

• Details about waste types or service requirements

• IP address and browser information (via cookies)

3. How We Use Your Information

We use your personal data to:

• Provide and manage our waste management services

• Communicate with you about your enquiry or order

• Issue invoices and manage payments

• Comply with legal and regulatory requirements

• Improve our website and user experience

We do not sell or rent your data to third parties.

4. Legal Basis for Processing

We process your data on the following legal grounds:

• Contractual necessity: To perform a contract or take steps at your request

• Legitimate interest: To improve our services or follow up with relevant information

• Legal obligation: To comply with waste management regulations and recordkeeping

• Consent: For direct marketing, where applicable

5. Data Sharing

We may share your data with:

• Licensed waste carriers and disposal facilities

• Payment processors and invoicing systems

• Our website hosting and email service providers

• Regulatory authorities, where legally required

All third-party providers are under contractual obligation to handle your data securely and lawfully.

6. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymised analytics. You can control cookie preferences via your browser settings.

7. Data Retention

We keep personal data only as long as necessary:

• For legal and financial records (usually 6 years)

• To fulfil the purpose it was collected for

• Or until you withdraw consent (for marketing data)

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict our processing

• Withdraw consent (where applicable)

• Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any of your rights, contact: hello@orbitalwaste.co.uk

9. Data Security

We use appropriate security measures including encryption, firewalls, and access controls to protect your personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with a revised effective date.